Cookies & Privacy Policy

1. Introduction

Eyesmate (“we”, “us”, or “our”) is committed to protecting your personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA). This policy explains what data we collect, how we use it, and the choices you have.

2. Information We Collect

We may collect personal data you provide directly to us, such as your name, email address, phone number, and any message you send through our website contact form or WhatsApp.

We may also collect limited technical information automatically when you visit our website, such as your browser type and pages visited, through cookies and similar technologies.

3. How We Use Your Information

We use your personal data to respond to your enquiries, schedule eye checkups, provide our optical services, and improve our website and customer experience. We do not sell your personal data to third parties.

4. Cookies

Our website uses cookies to keep the site functioning correctly and to understand how visitors use it. You can disable cookies through your browser settings, although some parts of the site may not work as intended.

5. Data Protection & Retention

We take reasonable steps to protect your personal data against unauthorised access, loss, or misuse. We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

6. Your Rights

You may request access to, or correction of, the personal data we hold about you, or withdraw your consent to our use of your data, by contacting our Data Protection Officer below.

7. Data Protection Officer

For any questions or requests regarding your personal data, please contact our Data Protection Officer: